Shipping policy
SHIPPING POLICY
Canada:
- Orders $500 and over: Free shipping (Not applicable during sale periods)
- Orders $200 and under: $14.90 flat rate
United States:
- Shipping rates are automatically calculated at checkout based on the weight of your order.
The estimated shipping time is usually 2-3 business days for Canada and 5-10 business days for the United States, but may vary depending on your location.
We currently use FedEx as our courier partner across Canada and the United States.
CAN I TRACK MY ORDER?
Yes, of course! You will receive a 'Shipping Confirmation' email with all your tracking information once your order has left our distribution centre.
MY TRACKING SAYS DELIVERED BUT I HAVE YET TO RECEIVE MY ORDER?
Please allow up to 3 business days from your order's delivery date before contacting us for an investigation. You may also contact the courier to investigate further.