Shipping policy

SHIPPING POLICY

Canada:

• Free shipping on orders of CAD $700+ (not applicable during sale periods or on promotional items)
• Standard shipping: CAD $14.90 flat rate; packages over 5 lbs may incur a fuel surcharge or higher shipping costs
• Estimated delivery time: 2–3 business days
  

United States:

• Free shipping on orders of USD $700+ (not applicable during sale periods or on promotional items)
• Standard shipping: USD $14.90 flat rate; packages over 5 lbs may incur a fuel surcharge or higher shipping costs
• Estimated delivery time: 2–5 business days
  

 

CAN I TRACK MY ORDER?

Yes, of course! You will receive a 'Shipping Confirmation' email with all your tracking information once your order has left our distribution centre.

MY TRACKING SAYS DELIVERED BUT I HAVE YET TO RECEIVE MY ORDER?

Please allow up to 3 business days from your order's delivery date before contacting us for an investigation. You may also contact the courier to investigate further.